Frequently Asked Questions

How long will it take for my order to arrive?

Each Pinoy Royale piece is made to order, ensuring the highest level of craftsmanship and attention to detail. Our production partner typically completes orders withing 5-7 business days, with some items taking up to 10 business days during peak times.

Once production is complete:

-U.S. delivery usually takes 2-5 business days.

-International delivery may take 7-21 business days, depending on customs and local carriers.

You'll receive a tacking number as soon as your order ships.

What is your return policy?

Click on this link to review ourReturn Policy.

How do I track my order?

You'll receive a tracking number via email once your package is shipped.

Is my personal and payment information secure?

Yes, our website uses security measures, e.g., SSL encryption to ensure your information is protected.

How do I contact customer support?

Email us at info@pinoyroyale.com with any questions or concerns.